Map
Detailed Information
- Place Types Store
- Address 420 Burrell Ave, Lewiston, ID 83501, USA
- Coordinate 46.3765362,-117.0099896
- Website https://local.fedex.com/en-us/id/lewiston/lwsa/?cmp=LOC-1001545
- Rating 2.9
- Compound Code 9XGR+J2 Lewiston, ID, USA
Photos
Reviews
Both Amber and Kaleb have excellent customer service skills. Due to an impossible situation, they took accountability for the illegal choices of other FedEx personnel. If it were not for these extraordinary individuals going above and beyond to remedy the problem, I would have had my savings stolen. They took the correct action to assure and empathize with my circumstances. All hospitality workers should take a lesson from these two on how to sublimate crime/ fireable offenses into extenuating situations. They truly provided concern, compassion, care and a helpful solution. I deeply appreciate y'all!
Unreal! I hope you don't ever need to talk to customer service with FedX. After multiple times trying to talk to a real person I was put on hold to talk to a representative. I waited while I listened to occasional beeps and then a computer came on to have me do a survey of how I thought they did their job, 0-5. I haven't even talked to anyone yet! I put 0 of course. I called back and the computer asked if I was calling in regards to the tracking number I had and I said yes so the computer so the computer said sorry it has already been discussed and the package will be here by 4:30. It's already 3 days late and paid for 3 day shipping that cost $96! Some customer service that is. They use computers to blow you off!
Very friendly and fast service!
Had a package that was scheduled to be delivered today. When I checked the tracking info tonight it was on the truck to be delivered but said it was rescheduled for the next business day and no delivery attempt had even been made. What a joke fedex.
Not very impressed. I hate Fedex to begin with, so, full disclosure, I was biased going in the door. I had to visit the home store because once again they screwed up the drop to my house. After briefly waiting for service, someone came and picked up my door tag. As I was waiting, I could hear the employees in the back ragging on their customers very clearly. It was really ugly.
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