Once Upon A Child Chesapeake Greenbrier

I just recently moved to Hampton Roads and yesterday I went to this location to see if I could find a Halloween costume for my baby. Saying I was impressed is a huge understatement. Comparing this store to the one we had where I used to live makes the other one look bad (and don't get me wrong, it was a good store too). The selection is really good, I didn't see a single item that was not in pristine condition, the clothes were organized, the prices were good and the staff was very friendly. I will be coming back for sure. Oh, and my son will be a cute leopard this Halloween, and it only cost me $2.25 :)nnUpdate on 04/2021nIt’s been over 2 years since I wrote my initial review and I continue shopping at this location every new season. I still love their selection and the price is fair. Today was my first day selling and I confess I was a little nervous because of some of the reviews here. So I pre-selected my clothes, washed them and even stripped the clothes to make sure they were super clean before taking it there. They still rejected most of my stuff, and that is fine, I was expecting it and I know it’s not personal. They just have to select clothes that cater to their usual customer and also that they don’t already have tons of. Even though I didn’t ask, the lady who helped me took the time to explain why some of my items didn’t make the cut, which was very nice of her. She was very polite and professional. I think what they offered for the items they kept was very reasonable and took it right away. The items they didn’t select found a mama that will use them, and I’m happy the clothes I loved so much will serve other mamas and families one way or another. They definitely made a loyal customer out of me, both for buying and selling. :)

Do not sell your clothes here! You are better off donating your items on your own they offer $17 for 2 barley used winter coats and a couple of new items. They told me the other clothes were stained and worn... not true at all as some of the items had never been worn because my son skipped a size and out grew the items before getting to wear them. This store is a joke.

Jen was a lifesaver. I am so glad she answered the phone. She picked out the perfect jacket for my son over the phone! And when I got there is was hanging and ready for me to buy. So helpful thank you Jen for being amazing employee!

Clean store. They bought some clothes I brought in. They have a great selection, all organized by gender, size, color. I really liked this store and will be sure to come back!

I’ve never had luck selling anything here yet the clothes the have are always terrible. They usually only want sleep n plays. The staff is never friendly either