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  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours
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Monument Health Rapid City Hospital Emergency Department
Reviews
Javonnte Mables (11/30/2020)
On November 19 2020 was one of the best days of my life not only because my beautiful baby girl was born but also because monument staff made my birthing experience divine. Every single worker from the OR team to the labor department (especially the nurses) showered me with kindness and concern. Nothing went as planned but they made sure my birthing was a great experience.
Juanita Spaur (10/21/2020)
Awesome staff !!!! From the front desk to the nurses to the doctor they all made me feel like I was a regular visitor and we were all friends when in fact I am from out of state and had never been there before. They figured out my problem, fixed me up as best the could. Definitely a great asset to Rapid City and to South Dakota. One more reason for people to move here ( like there wasn't plenty already). Thank You. All!!
BBQ My Way (09/13/2020)
Horrible. My 8 year old son got a deep gash on his knee that required 3 stitches. You would think something this relatively routine would be pretty straightforward. Not for Monument Health. My son went in at 7:30 pm tonight. First he waits over an hour to be taken back. Then has to wait for the doc. Finally doc comes in, puts in stitches. Then they wait, and wait, and wait. In the meantime another doc comes in asking about his symptoms and tries to take the fresh bandage off. My wife had to stop and explain he had already been treated. Clearly he was in the wrong room. It is 11:30 as of this writing and he is still not out. Wife and him have been sitting there waiting to be discharged for over an hour - all done! Just need discharged. Horrible. Our community deserves better than this.
Kristin Carter (09/19/2020)
They were slow on getting me my results an didn't make me feel comfortable while waiting for them. They told me that when/ if things came back normal I'd be able to get something to drink an snack on an they didn't bring anything. They told me I'm being discharged an it wasn't till 2 hours later that it actually happened. They made me feel like I wasn't important like other patients an that my issues were nothing. They need to work on friendlyness an keeping up on there patients an making them feel as comfortable as they can especially in large amounts of pain
Cindy Nelson (10/04/2020)
Very kind personal that works under the most stressful situations. . Cheerful. Eager to help. Make you feel comfortable and answer questions you may have about your health. . Thank you for all your hard work. Long hours you put in and your compassion for the job.
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