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The UPS Store

4758 Ridge Rd, Brooklyn, OH 44144, USA

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Detailed Information

Place Types Store
Address 4758 Ridge Rd, Brooklyn, OH 44144, USA
Coordinate 41.427048,-81.7354781
Website https://locations.theupsstore.com/oh/brooklyn/4758-ridge-rd?utm
Rating 3.6
Compound Code C7G7+RR Brooklyn, OH, USA

Openning hours

Monday 8:30 AM – 7:00 PM
Tuesday 8:30 AM – 7:00 PM
Wednesday 8:30 AM – 7:00 PM
Thursday 8:30 AM – 7:00 PM
Friday 8:30 AM – 7:00 PM
Saturday 9:00 AM – 3:00 PM
Sunday Closed

Photos

Reviews

CJ C (03/29/2021)

I come here a few times a month to drop of items or do returns and I have to say, this was not so good. Stood in line for about 5 mins and then I was told by some tall lanky guy I think named Tim, that only 5 people are allowed in the store. Each time I am there, there has been more than 7 people in the store. When he announced it, he was very rude about it. He told me and other people we had to wait outside. There were only 2 employees and still 5 customers in the store not including myself. So if only 5 people are allowed in the store there should only be 3 customers allowed at a time. I think for now on, I will take my business elsewhere. He was rude and very unprofessional. UPS should be embarrassed on the kind of employee he is.

Samantha Mallory (03/09/2021)

First was told Notary was there 2-5 p.m M-F then I get there at 2 i was then told 2:30-5 p.m. I then sit and wait outside a long line forms. I wait in line a whole hour while the notary takes care of a lady that is completely unorganized. A whole folder full of paper and pulling stuff out here and there oh I need this printed oh wait can you print this email. At that point she should have been told to have it all situated. I try to get my forms notarized and then he says no I need a paper stating what you need notarized. At that point I leave and Huntington does it within 5 minutes. This UPS is completely unprofessional.

Isaac Peterson (01/16/2021)

Under 30 y.o. all of them but doing their best which is surprisingly good / Dude in charge w the glasses, deep voice and pink hair (I looked for a name tag but wasn't sure where it might be) went out of his way to help me w/ paperwork, helped me process packages on a busy Saturday afternoon w a long line/ was polite and helpful/ I'd recommend that guy for a solid management-track positionnn4 stars out of 5 because they didn't have a record of receipt for packages but solid, competent customer service goes a very long way ud83dudc4d

Angie Gonzalez (02/10/2021)

INCOMPETENT STAFF. Yesterday I tried to do an amazon return, employee with glasses and pink hair refused to do my transaction stating that I needed a box and a printed return label which I did not needed I had my QR code and he kept repeating himself about not being able to do my transaction. Called amazon customer service they told me I didn’t need a printed label, so I asked them to change my return location to Kohl’s because I just didn’t want to waste my time with this UPS.nBe careful if you have to go to this UPS, this is not the first time I see this employee giving someone a hard time with lies of why he can’t do a transaction. He needs to get fired, is extremely rude to waste people’s time and money just because you don’t know how to do your work, making up your own rules. Called UPS to talk to the manager, never picked up the phone. TERRIBLE SERVICE!