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Detailed Information
Openning hours
  • Monday 10:00 AM – 6:00 PM
  • Tuesday 10:00 AM – 6:00 PM
  • Wednesday 10:00 AM – 6:00 PM
  • Thursday 10:00 AM – 6:00 PM
  • Friday 10:00 AM – 6:00 PM
  • Saturday Closed
  • Sunday Closed
Reviews
Justin Ellis (06/06/2020)
Phenomenal customer care. Everyone is friendly and takes care of ANY need you have. Shannon and Jennifer and all the employees are like family. I’ve recommended this bank to ALL of my family and friends. If you have any questions they explain it to you immediately. There is no automated system giving you some robot catch all answer. I’ve tried other banks and have been frustrated beyond belief. DEFINITELY bank with Firefighter and Company and you will NOT be disappointed.
Connie Henderson (06/04/2020)
I met Shannon Roberts one day while working at the fire department. She came in to discuss the different things their credit union could offer us if we signed up. Who knew that would be the start of it all. Shannon has COMPLETELY changed our lives for the better. We're having been able to pay off all of our vehicles and refinance with them at a much lower rate, clean up our credit, pay off credit cards and other bills, get a home equity loan to do some upgrades to our home, and raise our credit score tremendously. I had my debit card hacked and I had over $900 missing around Christmas time. I called FCFCU and they immediately sprung into action. I had a stop payment on all charges and the money refunded within 2 business days. I like to call Shannon my life coach because when everything around me is crumbling, she pulls me back together with a quick solution and a quick fix to our issues. We will NEVER bank with another credit union again. Our daughter is 13 and she even has an account with them. They truly care about their customers. We are thankful for them and for Shannon. She bends over backwards for us and all her clients so we are 100% satisfied. ud83dudc9c
Michelle Griffith (11/27/2020)
They’ll work with you on obtaining loans and more. Very friendly staff and professional. Would highly recommend for auto loans and credit cards etc.
Renaldo ONeal (06/09/2020)
Shannon Robert's has been awesome to my family. Her care and patience working with me and my wife with loans and expert advice on terms that has always benefited us. Her knowledge and advice on the best options and constructive criticism of making the best choice with our finances has always been on point. Thank you and we appreciate being treated like family with your efforts.
jasmine stollings (06/04/2020)
Shannon Roberts is such an Amazing person! I have came to her in a crisis a few times and she worked things out for me QUICKLY. She has good info for me when car shopping both times and always available. She even gave me info and tips on how to improve my credit so that I could get better rates. She cares bout her member being happy and that important. Shannon gets 5 ⭐ufe0f’s from me! I’m a happy menberud83eudd17
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