Jeremiah's Tavern

Some days/times are better than others. I have had great service when dinning in the bar sections. Bartender and waitstaff were friendly and great service. I have sat in the dinning room and mostly great service. I have ordered for delivery and it goes downhill. I ordered warm apple crisp. it was cold and nothing like apple crisp. Seasoned panko on top, does not make sliced apples, apple crisp.

I really had high hopes for this place. Honest. But I have not had service this bad at a restaurant for as long as I can remember. It was a pretty slow Tuesday night and we were sat at a table by our host (who was wonderful, to be fair) and waited 25 minutes to be greeted by the waitress (who was sitting chatting with other customers) until we found our host and informed him she hadn’t helped us. Apparently she was never ‘told’ she had another table... it was literally a square room with no more than 5 other groups sitting down. Why does she need to be informed when this is clearly her designated area? We finally had our order taken by her and waited another 40 minutes for appetizers that never came before we just decided to leave. During that waiting period our waitress could be seen chatting with customers about her favorite types of chasers for doing shots and other times just sitting at a table in a corner doing nothing. Overall an hour spent in this restaurant and all I received in that time was a glass of lemonade and one visit from our waitress to take our order once she finally decided to acknowledge us. I really wanted to like this place.

Food has always been good, and mostly consistent! Have to say though they have some of the best customer service I have ever experienced! My girlfriend placed a grubhub order for pretzels and beer cheese, she was having hard pregnancy craving for the beer cheese. Jeremiah's delivered! She was so excited and elated by the sheer amount of cheese. Called them to thank them and they were so polite and excited about it. Great part of the community, great food, great staff, 10/10.

We ask some people and they recommend Jeremiah's Tavern out of a few others and I'm like I've been there it's pretty good. So we go there and I am once again reminded of how good it is. I've now order a few more times from different locations. Every time I do the food is consistently good and served by nice employees.

I want to first say that Jeremiah’s is one of my favorite restaurants to go to, particularly the Monroe Avenue location (Jefferson Road location is super unreliable and I always have issues with the food there). So I will give them two stars, but based on my experience last night, they deserve one star. I was a party of two and we sat in the dining area where there were four other tables besides us, and one server waiting on the room. I’ve served tables for years, so I know that’s not that much to juggle and it wasn’t busy. That being said, my brother and I waited 20 minutes before I went up front to tell the host the server had not come by yet. She told us she “wasn’t informed” she had a new table.... it’s one room. How did you not see us? At that point we put our whole order in, which was one app and two entrees. We waited about another 20 minutes with no food. We originally arrived around 7:25 that night and after it hit 8:25 and we had no food still (and we watched our server sit down with guests at another table) we left. I’ve never walked out on a dinner like that. I have never received service like that. Never written a review for a restaurant before. I will be back but I will make sure I’m not sat with that server again. If that was my first experience at Jeremiah’s I would never come back there. The food is good but they really need to get it together.nnWould love to add a photo but it would just be of a cup of water.