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Mercy Women’s Health Center

Marian Professional Building, 515 Abbott Rd #302, Buffalo, NY 14220, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 4:00 PM
  • Wednesday 8:00 AM – 4:00 PM
  • Thursday 8:00 AM – 4:00 PM
  • Friday 8:00 AM – 4:00 PM
  • Saturday Closed
  • Sunday Closed
Reviews
rachele s (04/07/2021)
I am very happy with Dr. Mas as my doctor. He is an excellent doctor, is patient and reassuring, and very knowledgable and experienced. However, I can never get through on the phone. I have been trying to reach the office to make an appointment and I am always placed on hold. I justtried the patient representative number offered as a response to similar complaints in these reviews, and I am instantly placed on hold again (and am still waiting!). What could possibly be the delay in answering these phones? Please fix this problem!!!
Dani MZ (03/29/2021)
I have been going to this practice for over 5 years, and although the doctors are nice I feel like they do not do what they should when a patient is having issues. I’ve had irregular bleeding for over a year with no answers, just told to take a bc pill. Then I just found out I was pregnant and spent over an hour just waiting for a positive urine test. To top it off, I was having signs of miscarriage which I called to let the OB know them know right away. I had blood work and they didn’t order hcg level test, so of course when the sonogram showed no signs of pregnancy they tell me I have to go get more blood work for the levels now. Shouldn’t that be tested for to begin with? This is the last straw and I’ll be switching after this.
Samantha Lemke (03/23/2021)
It alwayssssss takes 45 minutes to an hour to even get anyone on the phone , doesn’t matter what day it is .
Amanda Akin (02/10/2021)
Every time I have to try to schedule an appointment it’s a multi day process involved with sitting on hold forever waiting for someone to even bother to answer the phone. I’m currently at 45minutes on hold trying to make an appointment with you.
Jess Simon (11/19/2020)
Terrible experience, cancelled my appointment because I didn’t have my ID on me. In the process of looking for a new OBGYN.
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