Monument Health Spearfish Hospital Emergency Department

I recently began having several medical issues that required ER visits. I went to the ER in Rapid City twice in 3 days. I can't express how disappointed I was in regard to my treatment there. No matter how many times I expressed concerns over my medical situation, I was basically ignored, and pushed out as soon as possible. The Nurses treated me with more disrespect than I have EVER encountered. After a couple days of being released from the ER in Rapid City, and a severe resurgence of the same medical problems, I went to the ER in Spearfish. The Dr. And staff were more professional and caring than any I have encountered. Dr. Lee Baily.MD in particular was a true professional in every way, and made a diligent effort to diagnose and treat my medical conditions- 1 of which could have easily been life threatening in nature. I had infections, and was experiencing seizures. I can't begin to express my profound gratitude to him and his staff. They identified and treated my conditions accurately. I was treated with dignity and compassion- I NEVER post reviews of any kind on social media- but the medical professionals I encountered at Spearfish are a cut above the rest! They are truly Medical Professionals in every sense of the word. I likely owe them my life. In the future, if I need emergency treatment, I will go the extra mile to go to Spearfish- because they went the extra mile for me. I am eternally grateful they are there.

Extremely impressed with Dr. Gilbert & entire nursing staff! In and out of the ER on busy night in one hours time! We even had a nursing student that was fantastic.

Do not go to the Spearfish E.R if you value your health. Terrible care!! This is not our first bad experience with this E.R, but i am angry enough with the poor care that it is definitely our last trip there, willing to drive to other towns for better care for our family.

You guys were great. Never before been able to just get in right away.nnThank you to you all.nnCarolyn Norman

Dr Told has great bed side manner and was excellent about keeping us informed throughout my husband’s care and what we needed to do upon discharge. Mike RN was caring and helped my husband remain calm.