Map
Detailed Information
- Place Types Shoe store
- Address 1 Crossgates Mall Rd P201, Albany, NY 12203, USA
- Coordinate 42.690118,-73.851508
- Website https://charlotterusse.com/pages/store-locator
- Rating 4
- Compound Code M4RX+29 Albany, NY, USA
Openning hours
- Monday 11:00 AM – 7:00 PM
- Tuesday 11:00 AM – 7:00 PM
- Wednesday 11:00 AM – 7:00 PM
- Thursday 11:00 AM – 7:00 PM
- Friday 11:00 AM – 7:00 PM
- Saturday 11:00 AM – 7:00 PM
- Sunday 12:00 – 6:00 PM
Photos
Reviews
Very unfriendly at this location every time I visit....
Return policy is a lie and customer service never responds (9 emails later). Waste of time and money.
I'm not sure if this place is going out of business or not. I see other reviewers claiming so, but they're all over 6 months old and when I went there this week the place was open and the employees looked busy setting UP the store rather than shutting it down. Everything in it was clean, organized, and appealing. Though I didn't bother with the shoes since I never trust the quality of shoes sold by fast-fashion retailers, the amount of cute clothes they had available was nearly overwhelming. Lots of great prices and sales on a myriad of stylish items I nearly had a field day; this isn't my first time spending lots of $$$ on great deals at CR and I sure hope this won't be the last.
So I walked in with busy toddler and the anxiety of a panic attack on a hot summer day!! But once inside the music was bumping and customer service was amazing!! My cashier was cashing me out and responsive to my conversation and it's super appreciated!!! Loved my experience!!
Going out of business, my wife was interested. The place was a mess. You can tell they have given up.
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