Map
Detailed Information
- Place Types Shoe store
- Address Crossgates Mall, 1 Crossgates Mall Rd, Albany, NY 12203, USA
- Coordinate 42.689597,-73.8498566
- Website https://www.journeys.com/store/JOURNEYS-Crossgates-Mall?utm_sou
- Rating 4.2
- Compound Code M5Q2+R3 Albany, NY, USA
Openning hours
- Monday 11:00 AM – 7:00 PM
- Tuesday 11:00 AM – 7:00 PM
- Wednesday 11:00 AM – 7:00 PM
- Thursday 11:00 AM – 7:00 PM
- Friday 11:00 AM – 7:00 PM
- Saturday 11:00 AM – 7:00 PM
- Sunday 11:00 AM – 6:00 PM
Photos
Reviews
I made an online order for $170+ and was charged for 2 items(a hat and a pair of boots, the boots were on 'backorder' so I got the hat first). I recently received an email saying that they were unable to charge me for the boots, after I waited almost a month for a pair of $140+ boots. My bank statement says the bill was paid. I guess I paid over $170 for a hat because they're not refunding me, they claim I never paid but I already got the hat! I go through my bank statements methodically and I was charged $170+ in one day from Journeys. I wish I could give them negative stars. I'll never shop there again, they literally robbed me and all I got was a hat.
Staff was super friendly and personable. I came in just to look while a friend tried on shoes, and ended up buying a pair for myself due to the staff’s recommendations and help. if i ever need another pair of good shoes, i’ll definitely be back!
Not the most friendliest staff.Manager is unfriendly. Great selection of products.
Very helpful staff at least the day that I went. She went above and beyond to answer all my dumb questions
I always choose journeys over the vans store or foot lockers because they are SO much more friendly and welcoming!! I was helped by Julia who was very attentive, helpful, and super friendly. She wasn’t trying to just get us out like at other stores. Got everything I needed and prices are good!
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