Map
Detailed Information
- Place Types Pet store
- Address 2475 Broadway, New York, NY 10025, USA
- Coordinate 40.7921496,-73.9741415
- Website https://stores.petco.com/ny/newyork/pet-supplies-newyork-ny-175
- Rating 4.1
- Compound Code Q2RG+V8 New York, NY, USA
Openning hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 9:00 PM
- Sunday 9:00 AM – 9:00 PM
Photos
Reviews
Not a lot of variety. The store also needs more staff on the floor. It's a hit or miss with customer service. The last time I was there (a couple of weeks ago) a wonderful young lady helped us. She was very thorough. This time , a week ago, I was literally left waiting on the floor by two people who said they would come back. Yes, they could have forgotten to come back but the reality is that I wasn't too far from the first one and she saw me. She engaged a new customer for a very long time even though I was specifically waiting for her and by her. The second gentleman said he would be right back and I waited and waited and waited until I proceeded to just buy what I had in hand because I couldn't wait anymore...and guess where he was? At the cash register! He was not intending on coming back that's for sure. I understand the staff is young but administration should be doing a better job with customer service.
Had all the things I needed. Customer service could've been better. They didn't have enough staff so I didn't have anyone to help me for a little while. When I did get help a few of them were nice.
Horrible. Nothing in stock even though it says so on the website. Staff is oblivious of people who need help.
Everything I was shopping for was available, the cashier was friendly and helpful, the line moved quickly
Great service!!
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