Map
Detailed Information
- Place Types Bank
- Address 525 N Washington Ave, Minneapolis, MN 55401, USA
- Coordinate 44.986651,-93.275873
- Website http://www.sunrisebanks.com/
- Rating 3.9
- Compound Code XPPF+MM Minneapolis, MN, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
These guys were really helpful and great to work with during the Covid-19 PPP loan process. We were originally banking at a large bank and now are happy to have a local bank to work with on a regular basis. Love all the stuff they do for the community as well!
Predatory parking lot. Sunrise Bank advertises with numerous signs that parking during off business hours is fine. I parked after business hours, (after 6pm on Wednesday) 11/13/19. Yet, I come back 1 hour later to find my car towed. The lot was totally empty and my car was not blocking access. A simple note would have sufficed. The situation was all the more disingenuous given the clear implication of the signage in the lot.nnUpon reflection, the only reasoning I can take away from the situation is that the bank is looking to make a quick and disgraceful dollar off the surrounding populace.nnIf the signage had been clear in stating that the parking was for bank customers only at ALL hours that would have been fine. Instead I find myself writing this review, finding solace in the plethora of Reddit posts that decry the contemptible scourge of private towing companies and those that employ them.nnPlease see the attached pictures to wallow in Sunrise Bank's duplicity as I have been forced too.
Friendly helpful bankers. I check my accounts closely and everything is always correct. A+++ bank. ud83dudc4dud83dudc4dud83dudc4d
Customer Service is nearly impossible to reach, even for very basic and urgent banking matters. Takes 5-10min on average to get thru the phone tree, let alone actually get anyone at all on the phone and if you do 99% of the time you are transferred to someone but really its just voicemail where no one ever returns your call. I've had this bank since they were Franklin, which I loved, and its been horrible ever since. Bankers/reps have been rude as all hell on numerous occasions, not to mention unhelpful. If I find myself in position where they have fraud-protected me away from being able to access my own funds (a situation I've been in dozens of times) they are unreachable and so is MY money. Unacceptable. Can't wait to switch.
My experience banking at sunrise has been great. Excellent customer service
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