Map
Detailed Information
- Place Types Bank
- Address 13705 Lakeside Cir, Sterling Heights, MI 48313, USA
- Coordinate 42.6216308,-82.9917752
- Website http://www.christianfinancialcu.com/
- Rating 2.6
- Compound Code J2C5+M7 Sterling Heights, MI, U
Openning hours
- Monday Closed
- Tuesday Closed
- Wednesday Closed
- Thursday Closed
- Friday Closed
- Saturday 9:30 AM – 2:00 PM
- Sunday Closed
Photos
Reviews
I have been with this bank for over two years, this particular bank was by my doctors office so I went in here for a quick transaction. I went inside and went up to the counter to get my transaction. As she was pulling up my account I got the biggest attitude when I asked about possibly getting quarters. The lady was so rude to me! It’s like I wasn’t suppose to ask that question or if I was the stupidest person to ask for quarters. I didn’t appreciate the response. Customer service needs to be re-evaluated here. Other branches have been way nicer to me. It’s just not worth being extra mean.
I literally am always telling people how much happier I am at a credit union than a bank! They give me great interest rates, always work with me and I have had like 3 late fees waved! Marissa P has been nothing but kind and helpful through this whole loan process/debt consolidation were doing! She deserves a raise for sure!nnLove Love Love my bank!
I’ve been a member for years now. The customer service is absolutely awful. When I needed to open multiple accounts I had to wait almost 30 minutes while the lady was just sitting in her office. One of the tellers had to remind her multiple times that I was still here. When I would go inside to cash in a check every single one of the tellers acted as we were all an inconvenience to them. I’m sorry but it’s your job? They can be very rude sometimes and so I moved to going though the drive though. It’s always incredibly slow but one of the tellers he is absolutely amazing and very sweet good customer service from him.
Not friendly at all. Very stand offish. Waited forever in the drive thru line. Understandably since the offices are closed. I went to cash a check from a member of the branch, made out to cash that had my name on the memo line. They wouldn’t cash it. It was only $10 but still. Since I didn’t have an account, but the guy who gave me the check did, it didn’t matter and the ppl running the drive through weren’t having it. I am from out of town and of course I don’t have an account there, but based on this experience, I never will get one at Christian Financial CU if this is an example of their customer service.
So far i don’t like it already. I just literally called them to tell them I wanted to open an account with them because I’m tired of my bank and at the time it was 4:22 pm. They close at 5. I asked the lady who answered the phone if it was ok if I came in today and opened an account with them and she said it would be better if I opened it tomorrow because they close at 5. That tells me off rip that they don’t want my business and that’s the wrong message to send to a person trying to do business with them. So far no good.
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