Map
Detailed Information
- Place Types Bank
- Address 3205 Eaglecrest Dr NE #206, Grand Rapids, MI 49525, USA
- Coordinate 42.990586,-85.589005
- Website https://riverbankfinance.com/
- Rating 4.9
- Compound Code XCR6+69 Grand Rapids, MI, USA
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I was really nervous going into the refinance process for our mortgage. But Jenna and her team put me at ease. They are helpful with answering any questions and respond quickly. Any paperwork or signatures needed (except closing) are all easily completed online but if I had any questions they were just an email or call away. Everything with our refi went smooth and was handled at a face pace. I am very appreciative of Jenna and the team for getting this done for us. I highly recommend Jenna and Riverbank Finance.
I cannot say enough good things about Anthony and his team over at Riverbank finance. They have helped us now with the purchase of two homes, as well as three refinances for those properties. The communication is exceptional - they are always so quick to answer any questions you have throughout the process. Riverbank has also done a great job of adapting to the current times, utilizing technology more and more to further simplify the process. They are such a pleasure to work with, and it always feels like they truly have their clients bests interests in mind. I highly recommend!
Bottom line: Experienced, fast service, lowest rates with highest integrity.nI’ve worked with and have known Josh, one of the original mortgage brokers, for over a decade, since when he and his partner started Riverbank as a small 2-3 person operation. Needless to say, the fast, courteous, and individualized service is in the DNA of the company even with its tremendous growth. (1) regarding rates, they have always presented me when some of the most competitive rates out there. I’ve done at least two refinances/mortgages with them because of their great rates and have saved thousands of dollars over the years. (2) regarding professionalism, they are 100% above board and when they get me the best rate, I’ve gone with them. And when they can’t, they smile and encourage me to do what’s best for my family and finances. No pressure. (3) regarding process, they are fast, efficient and experienced. During the this pandemic times they were able to service my loan application process totally online, with a closing that was done, socially distanced, at my house. They replied to emails very quickly, and got me through the process in a short period of time. Rates are at historic lows and if you are sitting on a mortgage from even as recent as 2017 or so, you could save a ton of money off your monthly budget and overall total mortgage. Give them a call now while rates are low!
We recently refinanced with Anthony Bird and we had a wonderful experience. He was always quick to respond to my questions (and I had a lot) and he spent a lot of time looking into our different mortgage options to make sure we were getting the best deal. Everything was explained very well and was a very simple and stress free process.
I don't think there is a bad thing I could say about RiverBank Finance and their team. They were very professional and responsive throughout the entire process. Malina Clements was a dream and honor to work with. I sent multiple emails and questions to her and she was answered them quickly. I am sure I was a pain with all the questions, but she was always nice, respectful, and efficient with her responses. Even after the loan has closed she still responded to my questions quickly. Malina is the best of the best. Thank you so much!!!
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