Map
Detailed Information
- Place Types Bank
- Address 1750 Michigan St NE, Grand Rapids, MI 49503, USA
- Coordinate 42.9696805,-85.6254528
- Website https://locators.bankofamerica.com/mi/grandrapids/financial-cen
- Rating 2
- Compound Code X99F+VR Grand Rapids, MI, USA
Photos
Reviews
The people at this branch are very thoughtful and kind. They are very personal in the services that they provide and offer. Especially those services offered to our elders in the community. They take time out to solve issues and offer great alternative services or solutions. Thanks for being there for us. We appreciate you all.
Worst service ever received at a Bank of America. I love Bank of America but service at this location is the worst. What is going on with customer service these days it is horrible! I needed a temporary bank card but couldn't accommodate me. The card seems to wore out easy and needed replacement already. First I tried calling before I went but was not open until 10 am. Then I decided to go personally and started off with a person that was not willing to help me then I waited a while and someone came to me just to tell me that they had someone with an appointment coming in that was still not there and that I had to wait. I heard how another person was being treated there and everything seemed like was an issue like they are not willing to help solve your issues so I am stepping up and letting you know that customer service at this location is just hassle for them and are obvious about it. I am not coming back there anymore. Not as long as the same people work there.
Why do I need to show My Own ID for cash deposit for my work. It is not my money I am depositing. 5/3rd doesn't make me, why should you. And seriously, 2 in thick glass, and a little box I have to put my deposit in. Ridiculous. Hate banking here but work makes me
I needed a bunch of cents and after driving over to them they informed me I needed to have an account with them in order to make an even exchange. $50 = $50. Utter nonsense. Luckily Chase down the road had no such qualms.
The WORST bank I have ever dealt with. If you are a small business DO NOT bank here. They will hold checks from long time customers for ever. 10 days, they have held my checks for as long as 22 days before. And will do NOTHING to help other than offer their condolences. I'm done. Tried to give them the benefit of doubt for so long, but I'm absolutely done with them. FINISHED. Taking my business (and MY money, NOT yours, BoFA) elsewhere.
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