Map
Detailed Information
- Place Types Hospital
- Address 13900 Quality Dr, Huntley, IL 60142, USA
- Coordinate 42.1255534,-88.4344063
- Website https://care.advocatehealth.com/locations/advocate-outpatient-c
- Rating 3.1
- Compound Code 4HG8+66 Huntley, IL, USA
Openning hours
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 7:00 PM
- Wednesday 8:00 AM – 7:00 PM
- Thursday 8:00 AM – 7:00 PM
- Friday 8:00 AM – 12:00 PM
- Saturday 8:00 AM – 12:00 PM
- Sunday 8:00 AM – 12:00 PM
Photos
Reviews
I am coming at this place second year and really like it. Easy to make appointment, office is clean and staff are friendly and professional.
I have been going to the Sherman facility in Huntley for rehabbing of my right shoulder after rotator cuff surgery for the past 16 weeks. Mike Duchaj has done a wonderful job pushing me to get all of my range of motion and strength back. Mike, along with Michelle the other therapist, get my highest praise for being ultra professional, caring, responsive, kind and understanding of my pain and the difficulty of the process after this delicate surgery. I am lucky that I have found Mike and Michelle. My results have been better than I expected. The therapy worked super well for me because Mike made me understand that the process involves both the therapist and the patient as a partnership. I owe it all to my two therapists whom I highly recommend. Great people, great staff, fantastic knowledge and great results. Thank you for doing a fabulous job!!
There seems to be only one receptionist here who bothers to answer phones (the young blonde who sits on the far right). Anytime I am miraculously able to get through to someone on the phone, it is her. I assume that on days like today where I can't get anyone on the phone for 5 hours, she isn't working. If management is reading this, please please PLEASE replace your useless receptionists who aren't picking up the phone for 5 hours straight. I can't even leave a voicemail for my doctor because your voicemail reroutes to an Algonquin office NOT the Huntley office. The inadequate receptionists are the one and only worst part about this clinic and unfortunately I can't make myself go past a 1-star review if they keep blocking me from talking to or seeing my doctor!
They were fantastic at the other location in huntley... here they are not even close to as good... super sad I am back to going to Elgin for my doctor care... last time I called they hung up on me while I was still talking...
Phones calls take over 15 minutes to get answered and I had a very bad experience trying to come in for a simple wellness check. They called the day before and told me to come in at 9:15 even though my original appointment was at 8:45. Once I arrived at 9am they said they couldn't take me and I'd have to reschedule after driving an hour from the city. Not coming here again.
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