Philip Garcia, MD

Extremely disappointed in staff and management. We made appointment over a month ago, drove 2hrs and took off work for this. Arrived 25min early and was told he was running 1.5hrs late, which then turned into 2hrs within the conversation.. Mind you, we had to ASK how far behind. We were told this is very typical of Dr Garcia. We asked why we were not informed, to which we were told our options are to wait or reschedule....she did not even address our question. We asked to speak with office manager, who literally threw her arms up and said this is how he does things. We were told he'd spend an hour or more with us if needed and that's why he runs late. Then it would seem obvious to tell new patients this when scheduling. We very much felt like our time was not important and that they could care less if we left or not. The worst part was, an elderly couple checked in next to us, and were told the same thing... Sadly they accepted it as status quo. Now, instead of getting done while it's still light and dry, they may very well be leaving when it's dark and raining. I understand the weather is not controlled by the doctor. My point is, there are a million reasons people make appointments at certain times and they deserve the respect of these appointments to be maintained. Treating people (obviously sick people) will such disregard IS NOT OK IN MY BOOK. Patients are people with lives, time, and commitments... Doctors are NOT immune from understanding this. I will never recommend this office to anyone I respect or care for.

My wife saw Dr. Garcia for a rare condition called hyperosmia. He tried one treatment to help. It didn’t work and he said there was nothing else he could do for her. Very little effort on his part to help her condition.

Dr. Garcia was the first to correctly diagnose a schwannoma tumor in my neck and referred me to the best nerve preservation and restoration surgeon at Barnes Hospital. Forever grateful!