UScellular Authorized Agent - ANW Wireless

The worst US Cellular around. The employees have absolutely no idea how to do their jobs

Very professional and fast. Took care of my business needs

Workers are very rude I’m not a big fan honestly wouldn’t come here lmao it way more worth it to drive all the way to Romney WV

Horrible customer service....save yourself the time and go to Cumberland. They refused to give my husband who is a 22 year retired Air Force veteran his military discount, had to drive to Cumberland they're awesome. Don't ever recommend the store if there was a zero rating and give it to them

For the past 17 years, I have been a faithful customer with US Cellular, and have always been extremely satisfied with my service. It wasn't until I came into the newly (and beautifully) renovated ANW Wireless a few weeks back to upgrade one of my lines that I had, hands down, the BEST customer service experience in all of those years.nnThe young lady who waited on me, Natalie, was incredibly helpful, knowledgeable, and superbly efficient in what she was doing. Any questions I had she answered them without hesitation, not to mention she was more than happy to walk me step by step through the process of setting up the phone from the first few moments.nnHowever, this is not an isolated occurrence. I have called in and visited the store numerous times since my encounter with the Assistant Manager (Natalie), and every time the entire staff are friendly, helpful, and above all else super personable. When going to corporate in LaVale, I always feel like I am a burden to the employees, however I am always greeted with positive energy and smiles here at home.nnI would greatly advise everyone to stop in and see this awesome staff with any questions, and to publicly say thank you to Natalie and her team for being so courteous and helpful! Don't believe the negative-nelly reviews; Some people just don't understand excellent customer service when it is right in front of them. :-)