iRepair

Great prices and fast turnaround time. Will recommend to all my friends and co workers

Good customer service. Fast turnaround time and nice techs

Took my iPhone 11 to replace the back screen and they damaged the sides of my phone. I expected a better job. Disappointed

Unfortunately, I was very dissatisfied with this place. I needed the back of my iPhone repaired and I was told it would take about 2-3 hours. After about 2 hours, I received a call asking if they could repair the back cover with a different color since they were having issues placing in the rose gold color. I couldn’t agree to the offer because I was wanting to give/sell this phone back to my phone company. The receptionist said it would take a little longer to repair and I said that was fine. Finally, six hours later I called iRepair and nobody answered me. I called five times with no response. I drove to the place and gave them my name, and they had my phone ready but no one had contacted me to tell me. After inspecting the phone, I was SO DISAPPOINTED with the quality of work that was done. There were grease stains all on the sides that made the phone look like it was scratched up. I asked them if they could please clean it before I took it. They wiped it down for me, but there were still obvious scratches and metal lifting from the sides from where the repair happened. The back portion of the phone looks great, but there are small indentions all along the sides. I’m afraid my phone company won’t even accept this phone due to the small damages that were made that are not fixable at this point. I’m upset about this and the lack of communication towards the end of the day.

Great customer service and fast turnaround timen5*