Map
Detailed Information
- Place Types Store
- Address 3902 Lakeview Pkwy, Rowlett, TX 75088, USA
- Coordinate 32.9072222,-96.5644444
- Website http://www.lakeviewpower.com/
- Rating 4.1
- Compound Code WC4P+V6 Rowlett, TX, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday 8:00 AM – 2:00 PM
- Sunday Closed
Photos
Reviews
Everytime I call this place they either don't answer the phone or put you on hold and don't come back. I called and asked to speak to a manager and he was condescending. Customer service seems to be lacking and with the attitude of the manager, I won't be spending my money at this local business. Unfortunate because I like to support small local businesses. However if they don't appreciate me, there is no point in appreciating them. I am the one spending money. My opinion is my opinion and it is based on Several calls to your business. Also placing a name on something that is NOT accurate. My dad I'm sure will have something to say about you doing that! If you cannot handle an honest review based on Years of calling and being hung up on, placed on hold and never being answered, then go out of business or improve your service. My father just called up there to see why you have his name on something that he did not give you permission to do, nor was he part of this complaint. Oh and nobody answered the phone. Pretty simple for customers to test, they just need to call.
Was thinking about taking my commercial equipment in there for repairs and maintenance. Poor customer service made me go elsewhere. I called and nobody answered and recorded line said to call back. I called back 5 more times at different time of the day and on different days and no answer. I just read another review with the same complaint. Then the owner names the guys father out. No thanks, I will spend my thousands of dollars with some other company and a company that takes responsibility for making a mistake here and there. Also a customers perception is there reality and if they perceive your rude, then take a look inside first before blaming others. Whenever someone gives a low rating, this guys usually goes low. Customer service 101 classes, maybe. Been in business 35 years and I am not always right and my customers know this.
Kevin and the staff at Lakeview Power are awesome at sales and repairs. We have shopped there for years and they never cease to amaze me with their customer service skills. Thanks for being such a great resource to the Rowlett area.
Have bought several pieces of equipment here. Sales people are great, very knowledgeable. They answered all of my questions. I recently bought a commercial grade Gravely zero turn mower. They went out of their way to demonstrate it and make sure it was prepped and ready to go. I've also had great results with their service department. Jacob in the service department was helpful recently with finding parts for an older Honda power washer.
Took my lawn mower in for service and expected them to have it 2-3 weeks. The mower was ready in 4 days. The service fee was way below what I expected and Omar was very helpful with my other lawn attachments.
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