JD Sports

Rude management. My son went to return a jacket purchased for Christmas. The return policy on my email clearly states all purchases between 11/16/20 and 1/1/21 would be offered extended return times until 2/16/21. The first time he went the manager Missy said she couldn't return it because the return time expired. I sent him back and this time Missy first tried to only offer them back a portion of the price paid, then said she could only give a gift card. I had to get on the phone and tell her that is not what the policy said, she was rude to me and to my son and his girlfriend. I had to tell my son to tell her they were not leaving until they got a full refund to the original form of payment, which is what the policy says. She argued, was rude, but finally refunded the amount. JD Sports, based on reviews on this store, I think you need to hire new management. Won't be shopping here again or online.

A great place to buy shoes all the employees are very nice and helpful.

Ordered a pair issues December the 7th on December 11th still not processed ore shipped! When you call to question your order that is now 4 days old you find out that they can't find the shoes in one of their many stores with their wonderful technology. Avoid using this want to be retail shop at all cost!

Shoes are on ud83dudd25 staffs are very friendly and fast, especially the cashier girl helped me out a lot today :) definitely come back !!!

Staff was super rude and they literally just stood on their phones while I was trying to try on shoes. They also don’t restock a lot of their items.