Wells Fargo Bank

Although I’ve had some very poor experiences with Wells in the past and literally have nicknamed an account “Wells Last Chance”, yesterday was a very pleasant surprise. We had a transaction that had to be done with a personal banker and Matthew Troconis was an absolute consummate professional during the process. High fives to him....Wells should consider using him as a training director. Got our business taken care of with utmost courtesy and respect. Will definitely go to him next time we need anything.

Arrogant and rude employees. My parents have been with Wells Fargo since the early 90's. The treatment my parents received was unacceptable. They are leaving Wells Fargo after almost 30 years because of the employees at the Franklin location.

The nice ladies in the drive thru were amazing and a blast to talk to. They helped me do everything I needed fast and perfect.

Spends to much time on one person very slow does not consider time value also they are very lazy spend 45 min in lane to make Mortgage needs more training

This is the best Wells Fargo in Nashville. I'm going to tell all of my friends to go bank with Jack at the Cool Springs location. The service is excellent. All of the tellers and bankers are very friendly. It's A 5 star experience every time.