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Citibank

5800 S Corporate Pl, Sioux Falls, SD 57108, USA

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Detailed Information

Place Types Bank
Address 5800 S Corporate Pl, Sioux Falls, SD 57108, USA
Coordinate 43.493636,-96.7888409
Website https://online.citi.com/
Rating 1.7
Compound Code F6V6+FF Sioux Falls, SD, USA

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Reviews

Ramin Mortazavi (06/16/2020)

I have been Citi Bank customer for 17 years. Last month I got an email from them and informed me that they had closed my Master Card account because it had zero dollar balance and I had not used it for a while. I called them and in the phone they also mentioned that they might also close my checking account because I had not used it for a couple of years. This proved to me that Citi was not a reliable bank anymore. I transferred thousands of dollars that I had in my checking account to another bank. A couple of weeks later Citi charged me $12 maintenance fee because my checking account had $3 balance plus $35 because the over drafted me with $12 of maintenance fee. I called them and asked them to close my checking account. The said they cannot close my account and the would keep charging me for maintenance fees and over drafting fees in consequent months. This is completely rubbery and is not expected from a large bank with over 200 years of history.

John Schroeder (06/16/2020)

Do not under any circumstances do any business with any company that uses CITI BANK as their creditor. I have found this bank to be the most dishonest creditor I have ever had. If you have any merchant accounts that use CITI bank I would get rid of them as soon as possible and save yourself a lot of problems.

Jerry b (05/29/2020)

What an unbelievably disorganized bank to open a savings account in. I want to immediately pull my money out but they can't even seem to get that done. Very scary to have put my savings there. Even seems like a scam. I hope not since I put 80k there!!! Stay away!!!!!!!

Jennifer Miller (07/23/2020)

I live in Utah and have never used citibank, but somehow someone pulled almost all my money out of MY bank, from citibank Sioux Falls. Reading through other reviews looks like others have been through the same thing. Absolutely ridiculous

Ryan Brock (03/24/2020)

The whole Citi bank group is a terribly organized mess. I opened an account in Dec. They hadn't completed it by the end of February so now I've been trying to close my account for Almost a month and they can't even accomplish that. You ask someone to do something and they say they have to email you back in 24-48 hours. I've been promised calls and emails 5 times by 5 different employees and have gotten zero. I did get a letter 3 days later stating they don't have my w9 on file once after one employee said he would email me a W9 form, so that is almost like a follow up. Don't trust your personal information to this horribly operating bank

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