Map
Detailed Information
- Place Types Hospital
- Address 100 Medical Plaza, Lake St Louis, MO 63367, USA
- Coordinate 38.8027497,-90.7755376
- Website https://www.ssmhealth.com/locations/st-joseph-hospital-lake-sai
- Rating 2.5
- Compound Code R63F+3Q Lake Saint Louis, MO, U
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Janie was my nurse in the emergency room for my visit to St Joseph's West. The reason I'm giving a 5-star review is because of Janie's nursing services. I went into the ER with a stomach virus that cause me to be severely dehydrated. I needed IV fluids and had to get an IV started. My wife and I explained to Janie that I am a very hard stick and that it has taken up to 14 attempts to get and IV started in me when I'm dehydrated. I was very anxious about the situation. She actually listened to my wife and I and she walked me through the whole process and told me she wasn't going to poke me until she found something that she was sure she could use. She said if she couldn't find something she would bring somebody else in. I listen to what she said. She looked for about 10 minutes for the right vein and started my IV on the first stick. She was very compassionate and non-judgmental about me medical issues and I couldn't thank her enough. SSM st. Joseph's West Hospital Janie deserves an award.
I delivered my daughter here in 2020 right before Covid. The nurses in labor and delivery were outstanding, so kind and helpful. They watched my daughter a few hours at night so I could get a little rest.nnI have also been to the emergency room after Covid hit. The staff at the desk were helpful & timely to check my daughter and I in and get us into a pediatric room and out of the main waiting room. This is the fastest I've ever been seen and discharged from a hospital. You definitely cannot get this kind of service in St. Louis County or City.nnI highly recommend this hospital!
I took my husband here for surgery at around 10 am and I am still waiting for him to come outside and it is 3:40 pm. I've been waiting for him to be done for 5 HOURS! They took him in the surgical suite at around 12 pm after 2 hours of waiting and he got done after around 2 hours. I would appreciate if they would not take this long because people have lives and they have stuff to do. We don't want to wait for 5 hours just for a surgery that could be done within a hour like they told us. Please improve on basically everything based on the reviews that I have read. Please improve for other people cause I'm never coming here again. :)
I was extremely disappointed with the physician staff. I received a cardiac catherization. The next day the medical doctor saw me about 8:00 am and told me I didn't have a heart attack and nothing has changed since my last cardiac catherization in 2018. Then he asked me if I had a choice do I want to go home that day or the next day, he told me the cardiologist would make that decision. And the cardiologist would come by later in the day. The cardiologist never showed up, I asked the nurses numerous times to contact the cardiologist and they were unable to contact him. I was angry and this is totally unacceptable. And I left the hospital at 9pm AMA. It was unprofessional that I was not given detailed information from the medical doctor and had zero contact with the cardiologist.
I’m giving this hospital 1 star only because it wouldn’t let me give none. I’m in the er with my wife and have been here almost 2 hours. Which isn’t as bad as a few others that have been here over 5 hours waiting. The charge nurse said it’s been like this a couple days. WHY NOT BRING IN ANOTHER ER DOCTOR IN HEAVY TIMES???
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