Home United States Maryland Lowe's Home Improvement

Lowe's Home Improvement

8281 Gateway Overlook Dr, Elkridge, MD 21075, USA

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Detailed Information

Place Types Store
Address 8281 Gateway Overlook Dr, Elkridge, MD 21075, USA
Coordinate 39.1831499,-76.792588
Website https://www.lowes.com/store/MD-Elkridge/2244?cm_mmc=lod-_-c-_-l
Rating 3.9
Compound Code 56M4+7X Elkridge, Maryland, Uni

Openning hours

Monday 6:00 AM – 10:00 PM
Tuesday 6:00 AM – 10:00 PM
Wednesday 6:00 AM – 10:00 PM
Thursday 6:00 AM – 10:00 PM
Friday 6:00 AM – 10:00 PM
Saturday 6:00 AM – 10:00 PM
Sunday 8:00 AM – 8:00 PM

Photos

Reviews

G Freeland (01/15/2021)

Wish I would have read the reviews before I traveled to this location! Unfortunately, they were the only location that listed having my stove in stock but once I got there they did not. I still was able to order the stove. While being there the staff looks as if they are avoiding eye contact knowing you need help. My stove came without the griddle, even though I was told it would have it, but that’s not the real issue...customer service at this store is terrible! They DO NOT answer the phones and the rare time that someone did, I was passed around and hung up on twice. Called for Management and they said they were in a meeting. At that point the lady who I finally got through to helped me out the best she could because nobody picks up in the delivery shop or any other department for any matter. Now here I am trying to report the missing griddle but at 7pm NOBODY is picking up the phone at all. I don’t live close to here but I am so over it. Not sure if they are understaffed but they need to make changes. Also, let’s not talk about the $300 installation fee I was offered to install a gas stove which is crazy but regardless to that they need to improve in their customer service. I won’t be back, unless it’s to pick up my part to my stove.

peter pinkham (04/01/2021)

On this day, and at this particular lowe's, I was fortunate to meet an employee who knew exactly where the three items I was looking for were she stopped what she was doing and patiently explained this item is on that aisle at this point and this over here and that over there and by joe, she was right on all three cases. Well done and good representation of the company. I got what I needed and the prices were good too. Plus, it was close and getting these things got me out of a little jam. Definitely worth the trip.

Daniel Park (03/28/2021)

They have a good selection of items that are reasonably priced with a good curbside system in place for COVID times.nnNothing too out of the ordinary here because it is a Lowe’s. A great overall store for your home improvement needs.

John Schwab (03/21/2021)

Excellent selection of products and knowledgeable staff. However, when it comes to contracting through Lowe's for home installations, the convoluted process of paying Lowe's, then getting passed to their contractors for scheduling, then back to Lowe's for follow-up work like returns of excess materials and kitchen disconnection/reconnection or other intermediate steps, is like pulling teeth. Expect delays, miscommunication, and even missed appointments. The quality of work has been uniformly great, and otherwise we're fans of Lowe's, but the multi-step home installation process has not gone well for us.

William Knopf (01/30/2021)

In the Home Depot class. Decent supply of cleaning supplies, which is super important during COVID-19. Supply of some other products a little less than usual, but nothing terrible. Still a clean and good home improvement store.

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