Map
Detailed Information
- Place Types Hospital
- Address 10665 Clarksville Pike, Columbia, MD 21044, USA
- Coordinate 39.2349904,-76.881616
- Website https://vcahospitals.com/lewis?utm_source=maps&utm_medium=organ
- Rating 4.3
- Compound Code 64M9+X9 Columbia, Maryland, Uni
Openning hours
- Monday 7:00 AM – 8:00 PM
- Tuesday 7:00 AM – 8:00 PM
- Wednesday 7:00 AM – 8:00 PM
- Thursday 7:00 AM – 8:00 PM
- Friday 7:00 AM – 8:00 PM
- Saturday 8:00 AM – 4:00 PM
- Sunday 10:00 AM – 8:00 PM
Photos
Reviews
A wonderful new patient experience! I recently adopted two kittens through the Maryland SPCA. They SPCA recommended the VCA line of hospitals as they partner together. I set up a post-adoption appointment quickly and easily. Despite the pandemic, scheduling was smooth with plenty of convenient options. When I arrived, we did check in from the vehicle. Every single person that I had contact with today was exceptionally pleasant, knowledgeable and kind. A tech came to my car and took the kittens inside. After an exam and before any treatment was initiated, the doctor herself called me to explain what she saw, what she recommended and what to expect regarding fees. She was very personable and did not make the call feel rushed or as if she had more important things to be doing. My kittens were delivered back to me in perfect condition from a tech with a full summary. I can’t imagine a more welcoming first experience and I will highly recommend this facility to anyone in need. Thank you, VCA Lewis!
My experiences here were consistently disappointing or infuriating and I have chosen to change providers as a result. The staff is mostly pleasant but they are administratively incompetent. They changed their hours seasonally with little notice. They tested my golden retriever’s blood as a cat instead of a dog and asked me to make another trip. I would come for a routine checkup and they would ask if I brought urine/stool specimens, despite not requesting in advance, and then send me home with a kit to collect them and make yet another trip. Their prepaid care plan is a trap and basically just allows you to spread payments but offers no savings. They tried to charge me an NSF fee for a care plan payment after my card had been compromised and it took significant effort to get it refunded. Their overly conservative COVID policy, which they blamed on their corporate office, was the final straw for me and I went elsewhere. You can get better service for your money! Beware of VCA Lewis.
I took my dog here for a physical exam and a blood test. Dr. Hebner took care of my dog. Because of Covid, we spoke over the phone during the exam. Dr. Hebner was professional but at the same time, he was kinda snappy and did not make me feel comforted at all. He also sounds like he wanted to the get the call over with when he called me back about the blood test results. (At the same time he did his job in reporting the results professionally). When I had a questions that came up during his part of the conversation and each time I start talking...he just keeps talking and I end up having to ask my questions at the end. I just...don't like the use of his tone and his demeanor (if all this makes sense). Also, I'm currently thinking of switching to a new veterinary place (not because of Dr. Hebner). VCA's physical exam and blood test price is too expensive for me (a full-time university student) - it is the cost of my whole paycheck.nnThe positives: The receptionists were nice and professional. They also clipped my dog's nails during the examination. My dog doesn't seem stressed nor shaken up.
I took my dog in for annual shots and told her she was itching. I explained that my dog was not touchy feely. The vist was great and two weeks later the vet called to see how she was. This is a big deal. Alise and I will be back. Great job guys!
Beware! Do not bring your pet here for anything more than routine care! Dr. Amy Wenzel butchered our family dog during a dental procedure. Afterward she lied about what happened during the procedure and told us everything was fine. Dr. Wenzel was too incompetent to do the procedure, read dental X-rays, or realize that our dog needed to go to a specialist afterward. Our dog now needs another surgery at a specialty hospital to fix what Dr. Wenzel did, at the cost of over $2,000 and more pain and suffering for our dog. We requested a refund from VCA Lewis on 29 Oct 2020 and were told somebody “will call us back” but nobody has. VCA Lewis continues to ignore my calls and emails as of 17 Nov 2020.
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