Zumiez

Went here just for some Grip Tape. When i went to cash out, the Cashier folded the tape a few times and totally messed it up. She obviously didnt have any experience with grip tape. I left, and didnt say anything, cuz i didnt want to be a pest. But when i inspected the tape, it had tears and breaks in it from where it was folded.nSo i go back and I spoke with the guy running the the Boardshop, he was super cool and understanding. He swapped out the old tape for a Fresh one.nI really appreciate it.nThx guys.

As a customer but mostly as a former employee of Zumiez... I am disappointed in the lack of customer service this store displayed.There were only three workers (one at the register, the manager on the floor and another young women working somewhat of the front section) I was in there for a few hours taking my time shopping and never got acknowledged, nor did I receive not one step of the 7 steps experience. The young women said the same thing to everyone that walked in that it actually became distracting by how Scripted her greet became... It never went further than the same line... and when presented with a young crowd her language was disturbing. I am one who uses curse words in my every day language but the level of professionalism did not exist in those trivial conversations. The manager on duty was anti social, not pushing sells, not checking in with other employees or customers, not greeting, in fact on the phone and intentionally ducked off in the back corner. My visit was Sunday November 22...I am not one to go out of my way to write messages as such but y’all need to have a few meetings and organize your teams, your energy and your intentions. I spent $370 + dollars there and noticed my $50+ dollar hoodie had damage on top of my weak experience.I’m hoping when I return from vacation I will get a refund. Please take this advice and other ones. Working for such a great company with live energy, you should be investing and doing better.

My bf dragged me into ZUMIEZ “I could really careless about patronizing this company“. I saw this cute shirt I liked and showed my bf a few shirts as well....... I look up, one of the store employees were watching us closely and communicating with other staff members via headset.nnI will never step foot in this place again, thanks to the white male w/ orange hair patrolling my bf and I. Enjoy the $135 spent in your store on t-shirts. We won’t be back.

One of my daughter's favorite spot!

Visited this store over the weekend on 2/20/21. Cashier wasn’t friendly at all. He seemed annoyed.