Home United States Virginia Sprint Store

Sprint Store

265 Merchant Walk Square Ste 300, Charlottesville, VA 22902, USA

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Detailed Information

Place Types Store
Address 265 Merchant Walk Square Ste 300, Charlottesville, VA 22902, USA
Coordinate 38.0104278,-78.49896
Website https://www.t-mobile.com/store-locator/va/charlottesville/merch
Rating 3.6
Compound Code 2G62+5C Charlottesville, Virgin

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 8:00 PM
Sunday 11:00 AM – 6:00 PM

Photos

Reviews

Maria Richard (08/04/2020)

I am a customer of Sprint and I want to commend your Manager Shonda. She has been wonderful helping me with my phone You are very lucky to have her in your company. Sincerely ,nMaria Richard

Ellen Longton (12/27/2020)

They are good to me.

Taylor Driver (10/07/2019)

Alright so I was already frustrated coming in because I upgraded my phone online and the SIM card wouldn’t work - figures. SO I had to wait about an hour before Anthony could get to me which was okay considering he was the only one in there. I used to work for Verizon so I know sometimes how slow some of the processes can be. Somehow this guy was keeping up with literally 5 people at a time. I would’ve lost my marbles at some point but this dude legit keeps his cool and knows his stuff which I really appreciate considering every time I call one of the 800 numbers for sprint they never seem to know what’s going on or it takes them 30 mins to help me. Anthony solved as much of my issue as he could & I couldn’t appreciate it more. I only had to explain my issue once to him and he had it under control. It was worth the wait & now my phone is working (after a 30 min phone call to sprint of course). I appreciate his efforts and honestly felt bad for him because he’s the ONLY one in there. It’s hard to find good help and Anthony deserves a raise like no other. Calm, cool & collected!

Mariah Casaday (07/18/2019)

Travis was SO SO helpful and got all of our problems squared away quickly and kindly! He was truthful and honest with us and that is very rare when it comes to dealing with phone companies! He even stayed 30 minutes after closing to make sure everything we needed was taken care of. Excellent employee and excellent person. He was THE BEST!

Brooke (08/23/2020)

This is the third time I’ve been in at this location and got the worst customer service. They always spew misinformation and added an extra line to my plan without my permission. Whenever I go in there for help or to fix their mistakes, I’m always treated as an inconvenience and get attitude when I stand my ground. I will never EVER go to this location ever again.

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