Red Wing Charlottesville

Great service got me fixed up and ready for work.

Understand being cautious and having some safety precautions during this crazy covid time but arbitrarily limiting the store to 2 customers is bonkers. I stopped by twice in one morning and both times it was “at capacity”. All I needed was some shoe cleaning supplies, which was clearly visible from the window and door but I was not allowed in store. Ironic thing was there were more than 2 customers in the store each time. Lost a customer. 11/21nnEdit: I was in town today(11/25) so took one last chance to get what I needed. I am disappointed the shoe care items are only individual pieces, would be nice to have a small kit or something. The website/Redwing indicates there is/used to be a kit available. There were no prices on the items either and one out of two cleaning items wasn't even in the computer. Better experience but it feels as if this particular store is having some trouble.

Very helpful and knowledgeable staff. This store has electronic sizing, lots of seating and room to walk around. Despite changes due to the pandemic, they still sized me and let me try on three different pairs of boots to find my size. Gave me extra laces too.

Good customer service. Not much on selection for shoe sizes. Clean store. Masks were worn.

Very easy and pleasant experience. Perfect fit in shoes for my friend and myself. Customer service was professional and kind. Shout out to Zach, give this kind man all of your business