Tiffany & Co.

Great customer service and very accommodating from our request.

Hideko was kind, patient and professional and helped us pick out the perfect wedding band!

Good selection and good service

I had come into the store looking for a specific piece (yellow gold ring with one diamond). They had the correct size, I tried it on and wanted to think about purchasing it over dinner. The lady helping me (Sue) gave me her card and told me she would hold onto it just for that evening if I did decide to come back after dinner to purchase it. I returned after dinner and decided to purchase it. When I walked in, I was greeted by an elderly lady who worked there, I asked her if she could get me Sue, as she was helping me with a ring that I would like to purchase. She said, OK - I will get Sue for you. 15 mins went by, and no one came back to me. After waiting, the elderly lady came back into the room and I waited for her to acknowledge the fact that no one still had not helped me, nor has Sue shown up. I was very annoyed by this time, because I didn't HAVE to purchase the ring or anything for that matter. IF YOU'RE NOT JAPANESE, DON'T WASTE YOUR TIME AT THIS LOCATION! Everyone that works at this store is Japanese, which is totally fine by me (as the population in Waikiki is mostly Japanese) but you will not be treated well, nor acknowledged. Seriously, don't waste your time going into this location, go the Tiffany's at the Ala Moana Center instead, MUCH friendlier and eager to earn your business! Tiffany & Co. needs to know that this store needs a shake up! This isn't my first bad experience at this location - the first bad experience, the lady helping me barely could speak english, and was showing my things that I didn't even ask to look at. Terrible service when you're choosing to purchase luxury items. This is why I choose to shop at Cartier - much higher service, and they don't care what ethnicity you are.

Great store I was looking for a princess cut diamond but they did not have one at that store