Kaiser Permanente Honolulu Medical Office

Can Kaiser do better?? It's ridiculous that you can't find a direct phone number to Kaiser Vision care (432-2170) and you can't schedule this online . I had to wait 10 min just so I could get that number to call and make an appointment to do a simple thing like get my eyeglasses fixed. Drive all the way out from the windward side to honolulu to pay $3 for parking , street parking is available for under a dollar if you don't mind walking but for seniors inconvenient.nI understand that it's because of covid and that there are necessary measures put in place for safety... I wish I could go somewhere else for this but can Kaiser is my health plan and they can do better by making this more accessible by opening up a Vision care ctr on the windward side?

Went to Vision Essentials at the Honolulu Clinic. Had to repair a set of glasses is all. Adreanna was very helpful in providing info on plan coverage and did a great job on fixing my glasses. Kudos to her and the staff. I’ve never had anything but great service and attitude there.

I have been having episodes of AFib and have ended up in the ER several times. They always give me a referral for cardiology but I have not received a call from them. I have even called the cardiology dept and they just took a message and didn't call me back.

Today I went to the Kaiser Pensacola Clinic, I had to go to the cashier to get forms sent to doctor and fill out forms, i was helping my boyfriend. The cashier was Trina, she was professional and so patient. She explained things where it was understandable. She exhibited outstanding customer service! Thank you Trina for helping to navigate through all that paper work!

The physical therapy team is great. Really friendly and in a short time my foot has made considerable progress. Nikki was my therapist and highly recommend. Thank you.