Petco

Employees seemed genuinely happy to be at work. We were greeted at the door by one employee that asked us if there was anything she could do to help.nnBut the 5 star rating was earned by an employee by the name of James.nMy 8 year old saved up to buy a hamster and the accessories that help facilitate it. This person went above and beyond to talk over everything we would need to keep a hamster happy. They must have spent 30 minutes trying to help four clueless people try to house feed and get a hamster. They also let us know personalities of the hamsters available. They recommended the little guy we inevitably took home. So far he is a perfect fit. Wonderful, enthusiastic, helpful staff. Nothing short of 5 star experience.

The store itself is good, had all the items I needed and looking at all the cute pets here makes me happy however I will not return to this store. James, our cashier, was SO pushy about joining the rewards program. He asked us at the beginning of the transition to join and we said no. He then said it would save us some additional money, we again said no. He then told us how much extra we are spending, how it hurts him if we do not sign up and then as we were leaving said it hurts his cashiers. Okay? I get it.. I worked retail and they track that stuff with percentages but making the customer say no to your rewards program 8+ times in a 5 minute transition over some cat food makes the customer feel awkward and not want to return. I will be going out of my way to drive to the other pet store from now so I don't get hounded.

Very friendly staff! Been here hundreds of times and never had a problem with customer service

Love their collection of cat toys and specially the holiday ones! Definitely adore the scratch pads, our cats love them the most!

Friendly and helpful staff. Always available to answer questions and lead you in the right direction.