East Idaho Credit Union

My family has banked with EICU since 1992 and there’s so many reasons I chose to continue using them for my own personal finances when I turned 18!nnThey’ve always had competitive rates and incredibly friendly and helpful staff.nnDeanna, Jaidon and Tasia have all helped me with over the years and they’ve all three gone above and beyond to help me meet my goals.

I love my bank they have helped me in so many ways including loans! Bailee Ziebarth is so awesome and fun to work with! If you ever need a loan looked at or a new one put into effect she is the loan officer you need go see her i Guarantee you won't be disappointed!

Very professional and fair with the pricing of their products. Quality products and excellent customer service. Doing business here is a pleasure.

I fell valued and honor everything was explaining to me in detail.

I have had an account with East Idaho Credit Union for many years. I have deposited much larger amounts then the check I took to the bank on on July 11!nnMy son and I went to the location on Woodruff on Saturday. I had a small refund check which was the result of overpayment.nnThe teller and her supervisor did not even bother to look at my account! I was told my small check was fraudulent, even though I had a letter with the banks name stating it was a refund check!nnI drove back and forth twice to my home to get proof I was not committing fraud on a small refund check, after being told NO, TWICE!!! How insulting!!! No one even tried to look at my account, or do some research!nnLike I said, I have had an account with East Idaho Credit Union for a long time! No one even tried to help us, not the teller, and definitely not her SUPERVISOR!nnThe supervisor did not even bother to speak to me! She hid in her office, and let the teller do the dirty work for her!nnI have great credit! I am very surprised I received absolutely horrible customer service! I will submit a formal complaint to the Better Business Bureau!nnI am very angry and disappointed! Thank you!nnJonathan Shurts