Shoe Dept. Encore

They must get their shoes from stores who couldn’t sell them because they are worn or dirty. Every shoe is dirty some look like they were brought back after being worn a long while.

It was good I found what I was looking for but the customer service needs help

Didn't act like they wanted to help me and would not exchange the shoes because I wore them for an hour. Not worth it. Would be a great store if it wasn't for the horrible staff

Staff welcome you but you have to do your self customer service and they don't come to you if you need help with anything that is sopposed to be their job. They also in their spare time or not helping with customer s they make out or make fun of people while doing nothing. They hire to much people. Shoes are expensive 60.00 for 1 pair of shoes!?! They can lower the price for that.

There is only the right shoe in a box on the floor. YOU, the customer, have to go up to the counter and request the left shoe. NOBODY behind the counter will ever come out to offer help. Pass on this one. Rowell deserves better!