PCSD

Do yourself a favor and go to another location and if you have a poor experience with Pamela Valardi, NP file a grievance with your health insurance plan. If you do have an appointment with her make sure to stay organized and professional. She isn't clear about medications and past appointment goals, and lack empathy/hates her job vibe.

I have been going to PCSD over 15 years. They have treated me with professionalism and kindness. I love Dr Paintel.

This review is about a psychiatrist, Pamela Velardi, not the location. I have never been to this office, only done televisits. She was very cold and dismissive. She did not believe me when I told her about my previous diagnoses and didn't believe I should've been on my current Rx...even though I told her it was working. She eventually conceded and refilled it along with something else to try. I have another appt with someone else. Hopefully it will be better ud83eudd1e

This La Mesa location is horrible from the front desk staff to the physician. Let me start by saying that I work in the healthcare industry. I know how medical professionals should treat their patients. This location does not. I took my mom to this location for about 3 visits bc the office near me was booked. The front desk staff was not pleasant nor cordial. Very little eye contact given to patients. On the announcements behind the front desk, there were so many typos. May seem irrelevant, but I look at it like they have no guidance or supervision to even help them correct something so small as spelling.nnPamela Velardi does not need a position that deals with other human beings. My mother and I were both treated like simpletons. My mother would begin to explain herself and she would cut her off so that she could type. Mom would try asking questions, but was told to wait several times. When she finally finished typing and turned back to my mom, Mom couldn’t even remember what she was going to ask. A majority of the appointment was spent in silence, well Pamela would talk to herself as she typed or looked through paperwork. She called mom’s previous physicians from another state idiots. Even if that is true, mom had been w those docs for decades and trusted them. So, she took it offensive when her docs were called idiots by this nurse who has never even spoken to them. She didn’t listen to what my mom was saying. She didn’t listen to what I was saying. Her mannerisms are rude and dismissive. I don’t work with patients who have psych issues, but if I did I would not send them to this office. They would probably end up worse than before!nnOn to the physician. I don’t even remember her name. She saw us only once for about 3-5 minutes. My mom walked into her office and extended her hand to greet her (this is prior to Covid-19). Instead of extending her hand for the handshake, she pointed at a chair and told mom to have a seat. She addressed only me and pretty much told me that mom is on too much meds and they will be discontinuing them. That was pretty much all she had to say.nnAfter leaving I held my tongue and didn’t speak negatively of them, but asked Mom how she liked the office. She did not like it. I told her we would follow up with them and then transfer to a different location. The Chula Vista office is so much better than this place. We will not return to the La Mesa location!!

Boo, the front office is a mess.