Map
Detailed Information
- Place Types Hospital
- Address 7534 Palm Ave, Highland, CA 92346, USA
- Coordinate 34.1169508,-117.2094782
- Website http://highlandpalmshc.com/
- Rating 4.2
- Compound Code 4Q8R+Q6 Highland, CA, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
My 89 year old father experienced a fall and was sent to this facility for “rehab” after release from the hospital where he remained for approximately one week. Due to Covid protocol no visitors were permitted so family members were not permitted to tour or visit the location. While I understand this is a rehab facility, they may not be properly equipped to accommodate memory care patients, however, that should not be an excuse for leaving a human being laying in a bed for a week. During his stay he was not provided ANY rehab, nor basic hygienic services. He was left laying in his bed. During this nightmare he developed bed sore on his back and heels. The staff were rude and inattentive not only to him but family’s inquiries as well. Thank goodness his primary retirement housing facility acted on his behalf and transferred him back to The Villas in San Bernardino where he was offered hospice to aid in his recovery where he has flourished. This is a nightmare which no person or family should have to endure. We will be conducting follow up with the appropriate entities to open an inquiry regarding this facilities operation.
If you’re looking for a place where you will be at peace of mind knowing your loved one is in good hands, this is the place. They provide excellent care! Also, everyone is so nice and accommodating.
I've seen a handful of facilities in the area. This one by far stands out. They go the extra mile for their patients and staff. The administrator and the DON as well as the rehab and nursing staff in general all work together and make sure that all the needs of the patients are met. They are truly genuine in all that they do. I cannot thank them enough.
This facility cares about the health and welfare of their residents. They pride themselves in their efforts to maintain a clean and positive environment. During the current worldwide covid pandemic, their safety precautions exceed state and federal requirements. If your loved one needs special care, check out Highland Palms Healthcare Center!
My mother in law was at Highland Palms for almost 2 years. They went above and beyond for her as well as our family. It's never easy putting a family member in someone else's care, but this facility made the whole transition smooth and easy for us. I cant say enough about their rehab. They are truly amazing and caring, nursing is top notch. Their Administrator and Director of nursing are hands on and available 24/7! Which you wont get at most places. Without a doubt i would recommend having your loved one here.
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