Home United States Massachusetts Island Surf Company

Island Surf Company

342 Circuit St, Hanover, MA 02339, USA

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Detailed Information

Place Types Shoe store
Address 342 Circuit St, Hanover, MA 02339, USA
Coordinate 42.1093332,-70.864859
Website http://www.islandsurfcompany.com/
Rating 3.9
Compound Code 445P+P3 Hanover, MA, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

Reviews

Yow Ser (10/17/2020)

I saw this company featured on Good Morning America as a small business that needed help during the pandemic. I ordered a pair of shoes and two sandals. The foot bed of the leather sandals came loose within about a month. When you walk it makes a swooshing sound from the air being trapped in the foot bed being squeezed out. I emailed the company and they said to send them a picture of the problem. Seriously! How can i take a picture of air? I emailed them back and asked how to deal with this and no response. Emailed a second time and no response. Pretty pathetic they played on peoples sympathies and don't stand behind their products.

Connie Spencer (06/16/2020)

Update: Items finally arrived. After placing an order for two pair and not receiving them in an acceptable amount of time, (Extra time allotted for slow shipment due to pandemic I attempted to make contact with customer service. I placed multiple calls with no success, eventually met with a full voicemail. Nobody ever responded to any of my voice messages or emails. I almost feel it was my original negative review that got them on their toes as I received the order approximately 3-4 days after leaving the negative review.nnProduct: Shoes appear to be decent quality and are VERY comfortable. They have a super thick gel type insole to them. I love their shoes and wish I could leave a 5 star review, but due to not receiving any sort of explanation or apology regarding the extended shipment time I cannot.

Brittnee Logan (06/02/2020)

I have had my new shoes for 2 days now. I absolutely LOVE them! Just had a baby 6 months ago and was having alot of trouble with my knees and feet. After wearing these shoes, I have noticed a big difference in my feet, they dont ache as much. Yes, I still have some baby weight to loss but these shoes helped me out alot with walking.

chrissy foley (11/29/2018)

I bought a pair of Boat shoes and love them, saw one of my laces was fraying. Called the company and spoke to a Mike and he was awesome in helping me with replacement shoes laces, Thank you Mike will be buying more shoes with your Company.....Mike gets a gold star from me what excellent customer servicenVery happy customer Chris from Ny.....