Fire & Ice Bar & Grill

We were on a girls trip and decided to having a few drinks and dinner at Fire and Ice Bar & Grill. We should have known right from the start it wasn't going to be a good experience. We had to ask twice for menus. It took a long time for the waitress to finally come over and take our order. We got our drinks fairly reasonable. BUT our dinners were a different story. After about a hour and half...that's right hour and half still no dinners. The waitress finally came over and yo apologize for it taking so long, she said that she forgot to put our order in!!! WTH. So I asked her when did she put the order in, she said 10 minutes ago, which I don't believe because it took another 40 minutes to get our food. Everyone one else that came to the restaurant had their food and had left, most before we even received our food. We were so hungry by this point. Its not like we were sitting out of her site, we were right by the door and she had to walk past us each and every time she came in AND out the door. It never dawned on her like I wonder where their order is. We ordered another round of shots, and she made us believe that they were on her, Nope, wrong! Finally received our meals, which were delicious. One of the girls wanted to order another dinner since it was so good but she told the waitress she didn't want to wait another 2 hours to receive it. Received our bill, the seco d round of shots were on there. No discount, no nothing!!! We thought this was terrible. Our bill came to $155.00 and nothing to compensate our 2 hour wait. I did tell the waitress that even thoufjy she apologized we didn't think it was sincere and that there was something that should have been done. We wanted to walk the streets and shop at Lake George, not sit for most of the time waiting for our food. We frequently travel to the Lake George, already planning our next trip, but I can tell you this is not one of the places that we will be visiting. We will take our $155 plus the $20 tip and spend it at another establishment!!! You lost 4 customers. Its so sad that your establishment doesn't care about the customers and their experience at your restaurant. A big fat shame on you!! Highly disappointed! ud83dudc4eud83dude22

Waste of time and money. Ordered the pan-seared salmon and hot/sweet tai chili wings; the salmon wasn't seasoned, dry and the rice was cold. The wings had too much salt. Waitress was more focused on taking shots than waiting tables. If you want to get drunk go here but if you want to dine keep walking as there are much better options.

If you like the classics, this is your place. Service is friendly and accommodating. It can be a bit slow but the wait is nice between courses. Also, they make a bomb margarita! Will definitely go back when I return in the future

Food was terrific. Place was busy but our waiter was still friendly and attentive. This will definitely be on our list of places to eat every time we go to Lake George.

Great place to drink and make friends, but I wouldn't recommend going there to dine. The place was clean and the accommodation was nice, the food could be better though.