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Bank of America (with Drive-thru ATM)
Reviews
Jamie H (11/04/2019)
The staff at this bank have always treated us unfairly, and are very rude. The bank manager is nasty to us as customers, very depressing . And being the only branch and atm in our area, we are stuck with this treatment.
Larry Staszak (01/17/2019)
Hi,nnStopped into your Depew (Broadway) branch today 1/17/2019 to have a Teller break a $100 bill that I received from your Outdoor ATM a few days ago. Haven’t used your ATM in awhile and found that on larger requests for money, it now issues $100 bills where before it was $50. Found this odd as there are establishments that would prefer to not break $100’s but do break $50’s.nnSo I asked the Teller if she would break the $100 while presenting my Merrill Lynch Bank Card and asked her politely “When did they switch the ATM’s and software to Issue $100 Bills. My request was met with silence as she pushed 5-20’s toward me. So I politely said again “the machine used to issue 50’s & 20’s, when did they change it ?” , to which she repliednn“ I don’t know, I wasn’t in the Board Room when they made that decision”nnReally, Just what I need to hear from a Bank Teller. I again politely said “ Thanks for that sarcasm” and left.nnI rarely stop into banks as for the most part I have no need to anymore but when I do I don’t think it’s too much to ask for a little salesmanship from the Teller. She could have deflected the question easily enough but chose to represent BOA in this manner - totally unprofessional IMO. Just wondering how many others are treated to this form of contact when they have the misfortune of her attention ?
Storm McCumbers (08/26/2019)
Worst experience ever. Hate this place. Waited in line 20 minutes and one said anything
BadMotorFinger 91 (06/13/2018)
Always very friendly wonderful service despite some flamboyant trump supporter trying to start an argument with the nice workers.
Nataly HARRIS (03/05/2019)
Rude employees they act like they are annoyed by the customers. I BELIEVE IF YOU DONT LIKE YOU JOB make a change do not work with customers.
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