Stromberg's Chicks & Game Birds - Minnesota

Edit: I ordered a male and was sent a female. I sent a message about it and no one has responded to me.nI ordered an orange ringneck dove from these guys and he's perfect! He just arrived today and he's happy and healthy, way more friendly than I expected. Will definitely keep these guys in mind if we expand our little family ❤ufe0f

I called in today to get a refund/cancel an order, because the expected delivery date was October and the chicks would not be feathered out enough to winter with the flock in our hen house by the end of the year. I explained this to the woman on the phone (Meghan I believe?, extension 4) and added that we don’t like to heat the hen house because of the extreme fire danger, in addition to other reasons. She responded “that is cruel”. I explained that our hen house rarely gets below 20, and when we feel their bodies under the feather coat, they are warm. She said “that it is still cruel”, I told her to do some research, and she responded she “is a professional”, “talks to the breeders” and “no animal should ever be without heat in the winter”. Additionally when I asked to speak with a manager she said no, I told her she was being rude and I didn’t trust that I was going to get my refund, honestly, based on her behavior. She said “oh believe you’re getting a refund” with the most attitude she could muster, and then proceeded to hang up on me.nnI could go off about heat vs no heat, but at the end of the day that doesn’t matter, what matters is how a professional spoke to a customer. I don’t think a person in customer service should ever give such a rude, unnecessary response to anyone who calls in ON AN UNRELATED ISSUE. I am appalled.nnI will never order from them again, I swear to that.nnI would encourage people thinking about ordering from them to shop elsewhere.

Wonderfully friendly and helpful staff. Great selection, with more being added. All your chicken and honey bee needs! Plus, I love pulling up and seeing that chicken! Will be back again.

Wish I can drop a 0. Before you order anything from this business reach out to me. And it’s not a coincidence. I am a very patient person. But they have 0 customer service. I wish I had the time to report them to BBB. Hope this is enough for the owners to fix their service. Who knows... may be the lady I dealt with is the owner.nnLong story short - 4 weeks and no order revived.

Very pleased I've order from here before and all the birds are always great healthy this last go around not so good 21 chicks one dead at the post office and 2 more didnt make it a few hours and that night 6 passed. I called and service was good they are sending me replacement hopefully the post office can handle them a little better. Would recommend ordering from here.