Home United States Illinois Chase Bank

Chase Bank

488 W Liberty St, Wauconda, IL 60084, USA

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Detailed Information

Place Types Bank
Address 488 W Liberty St, Wauconda, IL 60084, USA
Coordinate 42.256868,-88.150879
Website https://locator.chase.com/il/wauconda/488-w-liberty-st?jp_cmp=r
Rating 3.5
Compound Code 7R4X+PJ Wauconda, IL, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 8:30 AM – 3:00 PM
Sunday Closed

Photos

Reviews

Hanh nguyen (04/21/2020)

I have been a customer with Chase for over 25+ years. I am never disappointed with their customer service, staff, and managers; they all provide very good customer service. I often see the Manager, Paul, and banker, Julie, who are both wonderful. They are a huge asset to the bank: attentive, helpful, humble, acquainted, friendly, timely, knowledgeable, professional, and understanding of customer's needs. Words can not express how great their service is. I'm thankful for all the assistance they have provided at the Wauconda, IL bank and highly recommend anyone to this bank.

Eldina Isakovic (07/25/2020)

I'm not a fan of this branch, they don't fulfill actual requests and services they are supposed to provide. It has been 10-12 days since i was at the branch and filled paperwork and thought all my requests we're put in the system, i was told that everything is set and i would receive my cards in the mail within 3-5 business days but have not received anything. So i called the customer service number and they told me that nothing was actually changed on the account, so now i have to take the time again and go back to the branch to re do everything.

Diane Klick (09/24/2020)

Outstanding service at Chase with Leland Galan, investments and Julie at the Wauconda brach- beyond exceptional experiences every visit, every call, every time!nThank you, Leland and Julie!

Nick Alvarez (07/08/2020)

I couldn’t get a withdraw at the window because I have an account outside of Chase. I have been here 2 times and didn’t have problems withdrawing money at the window. I was told I could use the atm inside and I did. I put my card in the atm and the money I tried to withdraw got STUCK in the machine. The manager couldn’t help me because I don’t have an account with chase. Now my money is stuck in a machine that A lot of people have access to. I have the proof that I tried to take money out. There WAS NO sign stating issues with the atm.

Peggy Check (04/23/2020)

I've always had good professional service from this staff but I have to give an extra thumbs up to Julia N. for her always prompt, always thorough and always appreciated service! Kudos!

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