Home United States Illinois West Suburban Bank

West Suburban Bank

295 W Loop Rd, Wheaton, IL 60189, USA

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Detailed Information

Place Types Bank
Address 295 W Loop Rd, Wheaton, IL 60189, USA
Coordinate 41.8293385,-88.1104891
Website https://www.westsuburbanbank.com/
Rating 2.4
Compound Code RVHQ+PR Wheaton, IL, USA

Openning hours

Monday 9:00 AM – 5:30 PM
Tuesday 9:00 AM – 5:30 PM
Wednesday 9:00 AM – 5:30 PM
Thursday 9:00 AM – 5:30 PM
Friday 9:00 AM – 5:30 PM
Saturday 9:00 AM – 1:00 PM
Sunday Closed

Photos

Reviews

R B (05/14/2020)

I have had problems with this location twice. The first was with inexperienced bankers who didn't know how to close out a simple savings account. While I was there, there was also another person who was having problems with their account.(Red flag!) The second was when my international husband was treated poorly by the staff. He has had no problems at our current bank, only this one.

Andy Savenok (03/24/2020)

I’ve had a business banking relationship with this bank for well over a decade and before that my parents did. This bank knows my family very well. I have a checking account with a substantial amount of money in it. Whenever I come to the bank about a financing opportunity, they setup a bunch of hurdles that other banks don’t. It’s a one way street with this bank. They will use your money but they will make it very hard if not impossible to use theirs.

Sam Walsh (11/29/2019)

Over this bank. They make up deposite rules as they go along. First I was told in order to not overdraft I was to deposite money within 24 hours. So I deposited it at 11pm and still got an overdraft fee. When I called to complain they told me I am to deposite by 7pm if I use the ATM machine. I understood and this week, I deposited by 6pm. I received another fee!! When I called they said it has to be done by 5pm! So first within 24 hours, then by 7 and now by 5?! They refused to wave my fee!! Last month and this month two unauthorized charges came through. Both times I called to stop the charges and they said they could not stop them. Then, I received overdraft fees for unauthorized charges, in which I called ahead of time!! Don’t bank here, I’ll be closing my account after my next pay check.

ChopsandToots (09/07/2018)

The teller Nonita was so slow. Instead of providing good customer service in a quick and efficient manner, she opted to chat it up with the clients so instead of waiting what should have been four minutes turned into ten, and she proceeded to take her sweet time with me and wouldn't let me leave when I was on my lunch break and doing just a simple cash deposit. I will never deal with that woman again. I was on my lunch break just trying to do a quick deposit and I ended up wasting more time than necessary.

Nancy Rogers (07/16/2014)

West Suburban Bank is responsive to my banking needs. Their service at physical locations is fast and accurate and their on-line presence is easy to work with. I highly recommend this Bank!

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