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Heather Laverty (05/20/2020)
The doctor is very nice. I was going there for approximately 5 years. However, the office has NO communication with patients, never returned phone calls, never calls with test results, etc. I finally gave up and switched doctors when they changed medication dosages without notifying me. I tried calling several times to get verification on why it was changed without telling me or seeing if I was doing ok. When I finally got in contact with someone, they said the dosage was probably switched because I had been on it a while and might build tolerance. I told them why wouldn't they see how I am doing on it before changing and they said I should see the doctor. When I pressed the issue, I was then told it was probably a mistake due to the OSF takeover. Thank God the medication wasn't to treat a serious condition or I could have been very sick.
Coach Christina Listens (10/16/2018)
Unprofessional, horrible service and it's a shame because the doctor is very nice and knowledgeable. I've been waiting a MONTH for test results and they always have an excuse not to give them to me. I had to call the hospital and they told me what the results said, but that doesn't tell me anything. I'm still breathing so I'm going to a different clinic that has competence and compassion.
james martinez (03/05/2020)
Worst experience ever at a doctor's office and the girls at front desk horrible no respect andnA very old outdated building
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