Home United States Illinois Citibank

Citibank

850 S Arlington Heights Rd, Elk Grove Village, IL 60007, USA

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Detailed Information

Place Types Bank
Address 850 S Arlington Heights Rd, Elk Grove Village, IL 60007, USA
Coordinate 42.00515,-88.004463
Website https://online.citi.com/
Rating 2.9
Compound Code 2X4W+36 Elk Grove Village, IL,

Openning hours

Monday 10:00 AM – 4:00 PM
Tuesday 10:00 AM – 4:00 PM
Wednesday 10:00 AM – 4:00 PM
Thursday 10:00 AM – 4:00 PM
Friday 10:00 AM – 4:00 PM
Saturday 10:00 AM – 1:00 PM
Sunday Closed

Photos

Reviews

Mary Kaban (08/25/2020)

Amazing customer service! Michael and Fausto were both above and beyond duty. They both stepped in and helped us out when we were in need of notary services. Both were very gracious and friendly and knowledgeable. We have been with Citibank for over 30 years And would highly recommend them!

Niloofar Hamidi (03/25/2021)

Horrible customer service and management.nAfter waiting half an hour to talk to the personal banker, they told us we need to make an appointment.nAnd few staff in the back just walking and do nothing.nOnly one personal banker working.

G B (06/10/2020)

A refundable trip I had planned was cancelled, and the site I booked through refused to offer refunds, instead saying to dispute to my credit card. I filed a dispute and was denied by Citi. Citi is supposed to offer protection against such issues, but has refused to help in any way. Up until this point I was very happy with Citi, but due to their poor customer service and lack of customer loyalty, I plan to take my credit card business elsewhere.

Jorell Espinosa (05/14/2020)

Security was called on me while I was at the ATM withdrawing from my account, while wearing a mask. Didn't even go through the doors past the ATMs and security was at the door before I left. That's the supervisor company vehicle parked in front of Citibank, both were in uniform. Racism? Or a bank not setup to handle the future?

Chuck Kupcek (08/06/2020)

Since when has the Elk Grove branch of Citibank closing for lunch. I tried to conduct some business there and was refused entry into the bank. I was told to come back in a half hour if I needed something. The branches hours are posted as 10:00AM - 4:00PM, there is no mention of the bank closing from 1:00 - 1:30 for lunch. Citibank has been my bank since 1987 and I have a Goldcard, no more I will be looking for a new bank.

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