Citizens Bank of Las Cruces

I have been a patron @ Citizens Bank for over 25 years. I have never asked for any help from them. During these trying times I asked for a personal loan & was turned down because I didn't I didn't have any credit anywhere. I have always payed my debts so I don't owe & I can't believe that was held against me. I'm very dissatisfied with their response I was under the assumption banks were there to help out when necessary. Like I said I've been a patron for over 25 years & never in a million years did I think I would be turned down for such a small amount. Sad to be treated this way.

Just went through the drive through for a simple deposit. I have never had such rude and sarcastic service. However, the mortgage people are fantastic.

Lovely lobby and the teller was friendly and helpful.

Reason I only give one star is because I have to. This bank is an inconvenience. Always have to call to raise limit when paying bills,Can’t take out more the 300 through the lines outside so then have to wait for them To open to come in and withdraw. So something I could have easily paid in 3 minutes now takes about an hour or two to pay. RIDICULOUS AND ITS NOT JUST ONE OF THIER BRANCHES IT ALL OF THEM!!!

We have banked with citizens for many years and have gotten our mortgages here.