Map
Detailed Information
- Place Types Bank
- Address 699 Washington St, Norwood, MA 02062, USA
- Coordinate 42.1926846,-71.2020805
- Website https://locators.bankofamerica.com/ma/norwood/financial-centers
- Rating 2.6
- Compound Code 5QVX+35 Norwood, MA, USA
Openning hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
I can't speak much for the tellers, as I usually use the ATM for deposits and withdrawals, but in terms of meeting with staff for things like setting up new accounts or discussing other financial options, I can recommend this branch. I met with their Merrill Financial Solutions Advisor, Jerry Diamantides, about an auto loan and about opening a new account for a child-- he was fast, informative, and thorough. He provided information about types of accounts that I was not familiar with (529 plans), but gave genuinely useful advice, rather than trying to sell me on unnecessary products. I recommend meeting with Jerry if you want to discuss investment accounts or auto loans.
Only 1 Teller on and 10 people in line. They don’t seem to care. Then they wanted $8.00 to cash a check drawn on their bank! I don’t know why people go here. They are robbing the customers with fees
This morning at 9:05, my mother (before work) went in with my grandma to do something. My mother went up to a teller and told her what she needed done and the teller said she put her in the system. 5 minutes later an elderly lady came in and stood in front of the office. Next thing my mother knows, either a black or mixed employee comes out and takes the elderly lady before her. The employee didn’t ask who was there first, she just took the elderly lady. My mom sat down and the employee took 30 minutes with the lady. After another 5 minutes went by and my mom went up to the teller and asked how how much longer it will take because she needs to go to work. The teller got up and went to the other employee and asked. The employee walked out of the office and replies about another 15 minutes, and then says with a stuck up attitude, “what do they want”.nnI don’t know what kind of people you guys are hiring, but this is horrible customer service. My mom was appalled as am I hearing what happened. Disgusting approach to have to people when your job IS with people.
Very good branch. Excellent Customer Service.
Excellent service
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