Home United States Utah Altabank - Murray

Altabank - Murray

5824 S State St, Murray, UT 84107, USA

+1 801-838-9888

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Detailed Information

Place Types Bank
Address 5824 S State St, Murray, UT 84107, USA
Coordinate 40.6443331,-111.8895277
Website https://altabank.com/
Rating 3.5
Compound Code J4V6+P5 Murray, UT, USA

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Reviews

John A. Anderson (07/16/2020)

Been with BaF / Altabank for years. Years. A few years back we spaced paying on a $300 credit card balance. Completely covered it and paid it off in the weeks thereafter. Totally miscommunication between me and my wife. Totally on us that we missed the payment. Of course they immediately reported it and it’s been a credit score ding for years. Trying to refinance our home, we asked them this week for a goodwill reconsideration of their reporting of that one missed payment. It makes a significant difference on the interest rate we are offered. They say no way - It is honest reporting on their end and they refuse to reconsider. Sad they feel that way about their clients. I will walk 1000 miles barefoot to make and keep a client happy. Altabank feels otherwise. I’m sure banks are banks, but met with another local bank and they feel more interested in their relationships.

Kristen MacGregor (02/27/2020)

Not open during advertised hours - here at the early drive through hours. UPDATE: The branch/area managers have reached out to me and are looking into the issue. I feel like it won't be a repeat, but unfortunately this isn't my regular branch so I won't personally know!

Bill Edwards (08/30/2020)

I've banked with Bank of American fork for many years , even when they changed to Alta bank ! The day i visited the Alta bank in Murray it had been robbed minutes before i got there it was closed i went to the bank (Alta) in Draper, Ut. I got what i needed done quickly and went back to work i was on my lunch break that day

Steve D (06/22/2019)

Please, please carefully review and note the reviews. They used to be very customer driven, and have since become vert stringent/strict with NO flexibility for former Good long-term customers. Won't miss you, found a much better banking solution. Please look forward to nine similar reviews about your lack of understanding and ability to work with long-term, Former customers

Steve Barney (03/10/2020)

I have an account here that I don't use very often and doesn't have that much money in it. But if you don't use your account it turns out that they steal $5 per month for an inactive account fee. Sneaky and crooked theft... Not what Bank of American Fork used to be, I'll never use them again.

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