Map
Detailed Information
- Place Types Bank
- Address 1628 Tremont St, Boston, MA 02120, USA
- Coordinate 42.3336639,-71.1047468
- Website https://locations.citizensbank.com/ma/boston/1628-tremont-st.ht
- Rating 2.9
- Compound Code 8VMW+F4 Boston, MA, USA
Openning hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
Very very very personable branch. I came into this branch to cash a check and they realized I was not a Citizens Bank customer. The Brach Manager spent time to talk with me, understand who I bank with and how they may be able to help me. Weeks later I needed to open some tenant security deposits accounts and they were the first place to think of. Friendly staff, remembers the people who come in/out daily, etc. I literally drive past 10 other beaches to come to this one as they create a friendly feeling. Stop by and get to know these bankers. I’ve been really impressed thus far with the level of service I’ve received.
Whether or not you've made an appointment, you'll be treated poorly if you aren't an existing customer. Avoid if you have other options, especially if you're not already banking at this exact branch.
Worst service ever i thought they really care about their customers, but I was completely wrong I got my wallet stolen and went to this place to withdraw some money i could not done it because “they don’t know me” even providing all the information and giving them an ID. The manager told me that I have to know me.
Absolutely hate the banker here. He’s no idea about what he’s doing. He doesn’t care if the customer’s can get the offers at all. He promises follow ups but never do it. Do not come here if you have other choices.
Extremely helpful and profession people. I talked with two bankers, they were both great and took a lot of time for me.
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