Home United States Massachusetts Citizens Bank

Citizens Bank

696 Centre St, Jamaica Plain, MA 02130, USA

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Detailed Information

Place Types Bank
Address 696 Centre St, Jamaica Plain, MA 02130, USA
Coordinate 42.3117428,-71.1140803
Website https://locations.citizensbank.com/ma/jamaica-plain/696-centre-
Rating Unknown
Compound Code 8V6P+M9 Boston, MA, USA

Openning hours

Monday 9:00 AM – 4:00 PM
Tuesday 9:00 AM – 4:00 PM
Wednesday 9:00 AM – 4:00 PM
Thursday 9:00 AM – 4:00 PM
Friday 9:00 AM – 4:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

catlover922730 (04/05/2020)

are you kidding me? This is a bank? I went there today with my 94 year old mom who really needed help doing her financial transactions. I was NOT allowed to go into the bank with my mom and errors were made on her transactions. What kind of flipping entity does not allow a caregiver to enter the premises with the person doing banking? The very rude woman at the door told me I could not enter. When this is done we will be changing banks as the branch is Jamaica Plain has ZERO common sense. I know this is stressful for everyone....I understand better than those jerks at the bank as I work in healthcare but as a daughter and caregiver I should be allowed to go in the damn bank with my mom to help her....she is freaking 94

Marion Fortune (03/19/2019)

This is by far the best bank I've ever been to. Every employee is helpful and friendly.

Angela (12/10/2018)

Beware of the scheme and/or incompetency of Citizens Bank business.nOn June 1, 2011, I went to Citizens Bank at Jamaica Plain, MA in response to a flyer that offered $150 cash to new account openers..nNo cash was given to me but Instead, they took $76 from me.nnAs I was told at the bank, I set up three automatic payments as condition for cash reward. No cash came and they said i had to make a direct deposit of my paycheck. Why didn't say so when I opened the account?nnSo I withdraw $1500 and closed the account and delete them from automatic payments to merchants. One of them was ADT security and although I deleted this bank, they system took longer to change and send the citizen for a month payment of $40.nnInstead of denying the bill, Citizens took this as a business opportunity and started charging $25 for insufficient fund for three days.nnWhen I found out this on July 30, 2011, I deposited the accumulated finance charge of $75.96 in good faith to prevent further accumulation of the charge.nnOf course, I visited the branch on Monday, they did not refunded the money. I kept calling to resolve issues for months with no success.nnIn 2015 and 2018, I contacted the Citizens Bank again. this time their response was it been tool old.nnWhy didn't the refund the fund in 2011. Was it too early?

paul s (01/17/2018)

This branch has clearly made customer service a top priority. Everyone I have encountered in the past several months has been courteous, well-informed, efficient, and thoroughly professional. I appreciate the effort to make the branch a welcoming business in the neighborhood.

StanTed ButlerKeane (03/08/2019)

The agreement between the Jamaica Plain neighborhood and Citizens Bank was that they were to maintain the clock in front of the bank. That is why their logo is on the clock but, it is always timeless in the wrong way.

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