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SunTrust

6499 North Point Pkwy, Alpharetta, GA 30022, USA
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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
Photos
SunTrust
SunTrust
SunTrust
Reviews
Steve Shaner (09/20/2020)
Only an auto teller connect is open. I inserted my Suntrust card in it when requested and it then would not process the 3 checks I was trying to deposit. I went to the front door that was locked during normal business hours. I pounded on the door repeatedly and finally got a person to come to the door. He said I should not use a Sun Trust card at the teller connect to make it work, even the it requests you use your card. I told him he should put a written sign on the machine to communicate this to the customers. He said he would send a message to management to consider this. He then took my checks to deposit them. When he return my receipts it showed he deposited one of the checks I wrote to transfer from one Suntrust account to another at Suntrust he deposited it back into the account I wrote the check from. Total incompetence, poor customer service, poor management. They should just close this branch if they aren't going to provide any service there. We have 5 accounts at Suntrust, including my corporate account. It is time to look for a better bank.
Laurel Dinerstein (03/04/2020)
I have been a SunTrust customer since early 1980's. This location is 100% automated using auto teller. When cashing a check, my preferred denomination of money was not available. My second choice was unavailable also. I asked for 20's. Plus customer service was unhelpful when I asked for help. Do NOT go to this branch.
Paul a (08/17/2020)
Always with been happy with the people and the service
Marc Dinerstein (03/04/2020)
The customer service at this branch is disgraceful. They were not helpful and rude to my wife. Another experience like this and I will pull every penny I have out of SunTrust
Chris McCoy (09/25/2020)
Not a bank. ATM ONLY.
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